FAQ

When is the shop open?

We are open from 9.30 am to 5pm Monday to Saturday.  We are closed Sundays and statutory holidays including Easter, Christmas Day, Boxing Day and New Years Day.

Where is the shop?

Tuliptree Fabrics can be found within the grounds of Groveland in Roughton, NR11 8TB, between North Walsham and Cromer, on the North Norfolk Coast.

What about parking, toilets, refreshments etc?

We have free parking in our car park, customer toilets, cafe/restaurant.

What is your minimum cut of fabric?

The minimum cut of fabric is a half metre.  This should be entered as 0.5 in the quantity box.

Do you have gift vouchers?

We sell gift vouchers in any value from £5.00.  The voucher is supplied with a card and will normally be sent to the purchaser.  If you would like us to send the voucher to somebody else, please indicate this in the comments box on the checkout page

Do you sell notions and haberdashery?.

In the shop we have threads (from Gutermann, Mettler and Empress Mills), as well as hand made buttons.  We stock 505 temporary fabric adhesive, interfacing, vilene, calico.  On the tool side we have rotary cutters, rulers and mats, a variety of pins, needles, marking and measuring sewing basics. A selection of waddings.

Which payment method do you accept?

For online and telephone shopping we accept credit cards from visa and mastercard (we currently do not accept American Express) as well as debit cards. Obviously we accept cash in the shop. After placing an order, you can enter your credit/debit card details on our secure payment page.

Do you ship internationally?

No, currently do not ship internationally.

How much is postage/packing delivery?

Standard delivery charges are automatically added to your shopping basket when you enter the destination.  Tuliptree Fabrics reserves the right to notify you if the actual cost of postage to your chosen destination is significantly higher than the postage rate indicated by the shopping basket.  This may happen for bulky or heavy items to some destinations.  In this case, we will email you with information about the amended rate and will only proceed with the order when you confirm that the amended postage rate is acceptable.  If you have special delivery requirements, eg, guaranteed next day delivery or extra insurance, please contact us for a quotation.

What classes/workshops do you run?

We offer a busy and varied programme of workshops and classes.  Sign up and receive regular information.

Is there somewhere local I can stay ?

We are situated in part of the popular North Norfolk countryside close to Cromer and the Norfolk Broads. There is large  range of accommodation in the area to choose  from; self catering, B&B,Boats on the Broads and Hotels.

 

Can my quilting group come for a visit?

We are very happy to welcome groups but would ask that you please contact us in advance to let us know when you are coming.  This is so we can make sure we have enough staff available and extra cups for tea….We can run special events for your group to include Lunch/ Afternoon Cream Tea.  Contact us for details.